Terms of service

📄 Terms of Service – Lumos Light

1. General Information

This website is operated by Lumos Light. Throughout the site, the terms "we", "us", and "our" refer to DreamShop. We offer this website, including all information, tools, and services available to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including without limitation visitors, customers, merchants, and contributors of content.

We reserve the right to update or modify these Terms at any time. It is your responsibility to review them periodically. Continued use of the site after changes constitutes acceptance of the updated Terms.

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use the site.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content (excluding credit card information) may be transferred unencrypted and may involve transmission over various networks. Payment information is always encrypted during transfer over networks.

4. Products & Services

Some products may be available exclusively online through the website. We reserve the right to limit quantities or restrict availability to specific regions.

We make every effort to display our products accurately; however, we do not guarantee that your device’s display will reflect colors or details with exact precision.

5. Return & Refund Policy (90 Days)

We offer a 90-day money-back guarantee. If your item does not meet your expectations, you may return it without needing to provide a reason.

To qualify:

  • The item must be unused, in original condition and packaging, with tags attached.

To start a return, contact us at:
📧 dreammshop@hotmail.com

Once approved, we will provide instructions and a shipping label (if applicable).
Refunds are issued to the original payment method within 10 business days of receiving and inspecting the item.

Exceptions (non-returnable items):

  • Personalized or made-to-order products

  • Sale or clearance items

  • Gift cards

  • Items significantly used or damaged due to improper handling

You may still retain any rights granted by local consumer protection laws.

6. Limitation of Liability

DreamShop does not guarantee that the service will be uninterrupted, secure, or error-free.

All products and services are provided “as is” and “as available,” without any warranty, unless otherwise required by law.

To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, or consequential damages, including loss of profit, data, or use, arising from the use of our products or services.

7. Privacy & Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, available via the website footer.

8. Applicable Law

These Terms are governed by the laws applicable in your country of residence, provided that they do not conflict with mandatory consumer protection regulations.

If legislation in your region grants broader rights, those protections shall prevail.

9. Contact Information

For questions about these Terms of Service or any related concerns, you can contact us at:
📧 dreammshop@hotmail.com